Analysis in our laboratories before a product recall for a childcare company
Investigations / Laboratories – INQUEST is carrying out technical investigations on childcare equipment in its internal analysis and testing laboratories to assist in a manufacturer’s decision-making following complaints about the safety of one of its products.
A company that designs and manufactures childcare equipment has received several complaints about a child’s rocking chair. The product was responsible for a child falling. Our consultants investigated the cause of the incident and the possible need to undertake a product recall campaign.
Involvement of INQUEST consultants:
A series of tests was carried out in our internal laboratories to reproduce the conditions of use. The tests showed that the product’s limits, including safety, needed to be reinforced. Our INQUEST consultants assisted in the company’s decision making process, which led to a recall of its products to improve assembly and prevent further falls.